Anyone with a work van knows: the more organized your vehicle, the better you work. From loading up to finding the right tools to simply avoiding extra trips back to the warehouse, an efficient truck is a necessity to be the best in your area. When it comes to creating an efficient work van, a custom upfit offers benefits you simply can’t beat.
Adrian Steel works with the best distributors in the nation to make sure every van upfit featuring Adrian Steel products best serves the user. But don’t take our word for it, see these real Adrian Steel customer stories and testimonials:
Dean’s Home Services, based out of Brooklyn Center, Minnesota, understands the importance of streamlining vehicle acquisition and upfitting. Working with their local Adrian Steel Distributor, they have constructed a process that upfits vehicles and has them back on the road as quickly as possible.
When Andy, Fleet Manager, started at Dean’s Home Services he quickly connected with their local Adrian Steel distributor, North Central Truck Equipment, where he met John Hovde, Outside Sales Manager at North Central Truck Equipment, John worked with Andy to understand Dean’s Home Services’ business so that he could develop upfits that supported each technician.
Working together, John and Andy were able to develop upfits that maximized efficiency and safety for each technician. Each upfit that was designed was built to support the appropriate division of Dean’s Home Services’. As the technicians started acquiring the vehicles, they noticed a few things within their upfits that were not working out as planned. John addressed the issues with the techs and adjusted the upfits accordingly.
“John bends over backward for us. He always makes sure that everything is working out as planned and if it is not, he is the first one to come fix it.” Andy said. “The level of service North Central Truck provides exceeds my expectations of a distributor.”
Andy no longer worries about waiting around for vehicles to be upfitted. He lets John know what vans are coming and what division they are for; John takes care of the rest. Vans then show up ready for the technicians.
Andy and John have developed a great relationship and together they have turned Dean’s Home Services vehicles into a safer and more efficient work environment.
MaxAir Mechanical, based out of Atlanta, knows a thing or two about the importance of having both a distributor and dealer who work together on behalf of the customer.
For years, the MaxAir fleet was split into two different departments: construction and service. With this split came a lack of consistency during the upfitting process. Construction vehicles were handled with the “get what you get” mentality, whereas the service vehicles utilized the Nissan program.
Nate Toth, V.P. of Operations at MaxAir Mechanical, knew that they had to improve the upfitting process when the Nissan vehicle they had gotten for years was going to be discontinued. Not only was this a matter of finding a vehicle replacement, but this was the perfect time to prioritize streamlining the process across multiple departments that had previously been disconnected.
While exploring their options, Durant Dobbs, Ford Sales Rep at Commercial Truck & Van (CTV), reached out to Toth about previous work that had been completed together. From there, initial discussions evolved into a solid plan. Toth worked closely with Ken Yeager, Fleet Manager at Loganville Ford and Dobbs at CTV to ensure that they were getting the correct vehicles and upfits for each department.
Dobbs helped design an Adrian Steel upfit that would maximize efficiency and safety for the technicians. Taking the level of service one step further, when Toth’s team realized that some features weren’t working out as planned, Dobbs re-evaluated the upfit and made adjustments.
Toth immediately noticed the positive impact that the streamlined process, complete with custom Adrian Steel upfits, made on his fleet. With minimal product-related issues and vehicles that are on the road, MaxAir technicians are now more productive and efficient.
“The fact that Dobbs still checks in on us and adjusts our upfits to our needs shows how much CTV cares about their customers,” Toth said. “Although Commercial Truck and Van is not our closest distributor, the level of service and commitment they show to my business will keep me going back.”
Toth no longer has to worry about what vehicles are going to show up and how they will be upfitted. He simply lets Yeager know how many vehicles he needs and they get delivered to his location, ready for the job. What used to be chaotic and inconsistent, is now a seamless process.
“Both Yeager and Dobbs go out of their way to make sure that my fleet is up to par and their level of service is unmatched,” Toth said.
Find Your Local Adrian Steel Distributor
Enhance your small business by planning an upfit with one of Adrian Steel’s trusted distributors across the US and Canada. You can easily find your nearest Adrian Steel distributor on our website.
Do you operate a fleet of vehicles? Adrian Steel’s fleet account teams are here to provide fleet solutions quickly and efficiently. Contact our fleet account team to get started.
How Can Adrian Steel Help You?
Adrian Steel vehicle upfitting is available for all van makes and models, including Ford, GM, Nissan, Mercedes-Benz, and Fiat Chrysler Automobiles.
Our catalog of upfit parts provide your vehicle with:
- Improved safety
- Enhanced efficiency
- Ease of access
- Increased storage potential
- Reduced distractions/noise
We can provide you with the information you need to build out a custom upfit solution for your business. Or, if you’re looking for a quick way to maximize your vehicle’s efficiency, check out our trade packages!
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To learn more about Adrian Steel’s cargo van accessories, give us a call at (800) 677-2726, or find an Adrian Steel distributor in your area.
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