FAQ

Thank you for visiting our website! If you can't find the answers to your questions here or elsewhere on the site, please feel free to contact us or to call toll free at 1-800-677-2726 or by e-mailing info@adriansteel.com.

Can I order directly from Adrian Steel?

Adrian Steel only sells products through authorized distributors. This way our customers get the best service and installation available. We have over 300 distributors nationwide, in Canada, and Puerto Rico. To find the distributor nearest you, click here for our on-line distributor search, or give us a call at 1-800-677-2726.

Where do I buy Adrian Steel products?

Adrian Steel has over 300 authorized distributors in the U.S., Canada, and Puerto Rico. To find the distributor nearest you, click here for our on-line distributor search, or give us a call at 1-800-677-2726.

I live outside the U.S. and Canada. Can I purchase Adrian Steel products?

Customers from outside the US and overseas can purchase Adrian Steel products through our local distributors and make their own export arrangements. To find a distributor near US port cities, click here for our on-line distributor search, or give us a call at 1-800-677-2726.

I need replacement keys for my Adrian Steel pickup toolbox. How do I get them?

Replacement keys are available for most Adrian Steel aluminum pickup toolboxes. To see if keys are available for your toolbox, please call the Adrian Steel Customer Care Department at 1-800-677-2726 ext. 5252. Requests can also be emailed to: customercare@adriansteel.com. You will need the number stamped on the face of the pushbutton lock.

I would like to sell Adrian Steel products in my store. How do I become a distributor?

To become an Adrian Steel distributor, you must first contact and speak with the Adrian Steel Regional Sales Manager for your area. There are certain criteria you must have and there is an application process. For more information and the name of the Regional Sales Manager for your area, please call 1-800-677-2726.

What will fit my vehicle?

If you have specific application questions about your make and model vehicle, your local distributor has product specialists that can help make sure you order the correct products. Click here to find your local distributor on-line, or you can call the Adrian Steel engineering department at 1-800-677-2726.

How do I get a price quote?

Your local Adrian Steel distributor will gladly provide you with pricing for the items you are looking for. They can also provide professional installations by Adrian Steel Certified Technicians. For a price quote and ordering information, please contact your local Adrian Steel distributor or call 1-800-677-2726 for the distributor nearest you.

How do I make a warranty claim?

All warranty claims are handled through the Adrian Steel distributor network. If you are in need of warranty work, take your item(s) back to the original distributor where it was purchased/installed. They will take care of it from there. Remember, if your items were installed by an authorized Adrian Steel distributor, they are covered for a full 3 years or 36,000 miles! If you have any questions, contact your local distributor or call Adrian Steel at 1-800-677-2726.

How can I contact Adrian Steel?

Adrian Steel's corporate offices and manufacturing facility are located at 906 James Street, Adrian, MI 49221. Our office hours are 8am-5pm EST and you can reach our main switchboard by calling 1-800-677-2726. Questions or comments can also be e-mailed to us at: info@adriansteel.com.